Important Notice Regarding Active Subscriptions
Deleting your Honesty account or uninstalling the app does not automatically cancel an active marketplace subscription. If you have an active Honesty Plus or Premium subscription, please cancel it directly through your device's subscription settings before submitting your deletion request so that you are not billed for future cycles.
How to Delete Your Honesty Account
You may delete your account and associated data at any time through either of the following two methods:
Method 1: Direct In-App Deletion
You can instantly initiate account deletion directly inside the application:
- Open the Honesty app on your device.
- Tap on your profile avatar or settings icon to navigate to Profile / Settings.
- Scroll to Account Settings and select Delete Account & Data.
- Read the confirmation prompt and confirm by tapping Permanently Delete.
Once confirmed, your synced profile, cloud preferences, and account records are immediately purged from our active databases, and your local app data will be reset.
Method 2: Support Email Deletion Request
If you have uninstalled the app or no longer have access to your device, you can submit a manual deletion request to our customer support team:
- Send an email to: support@honestybiblealarm.com
- Subject line:
Honesty Account Deletion Request - Please send the email from the account email address linked to your Honesty account so we can verify ownership.
- Include your full name and a brief statement requesting permanent account removal.
Our support team processes verified deletion requests promptly within 30 days and will send a confirmation once completed.
What Data is Deleted?
When your account deletion is processed, the following information is permanently erased:
- Your user profile link, name, and email address
- Your customized profile preferences (display name, daily greeting style, encouragement tone, and favorite verse)
- Cloud-synchronized alarm configurations and reminder backups
- Devotional bookmarks, reading notes, and history
What Data is Retained?
We retain only aggregated, anonymized telemetry metrics (which cannot identify you) and financial transaction records (such as marketplace purchase receipt tokens) required for legal, tax, anti-fraud, and statutory compliance under applicable law.
How to Cancel Your Marketplace Subscription
To avoid further billing, cancel your subscription through your device app marketplace:
- Open the app marketplace on your device.
- Tap your profile icon in the upper corner.
- Select Payments & subscriptions > Subscriptions.
- Find and tap Honesty.
- Tap Cancel subscription and follow the on-screen instructions.
Need Help With Deletion?
If you encounter any difficulty deleting your account or have questions about your stored data, our support team is ready to assist you:
Honesty Privacy & Support
Email: support@honestybiblealarm.com